@import"https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700&display=swap";:root{--font-family: "Inter", sans-serif;--font-size-xs: 11px;--font-size-sm: 12px;--font-size-base: 13px;--font-size-md: 14px;--font-size-lg: 15px;--font-size-xl: 16px;--font-size-2xl: 20px;--text-main: #111827;--text-secondary: #6b7280;--text-muted: #9ca3af;--bg-white: #ffffff;--bg-hover: #f9fafb;--bg-perla: #fdfdfd;--border-light: #e5e7eb;--border-extra-light: #f3f4f6;--color-brand: #2F8E73;--color-brand-translucent: rgba(47, 142, 115, .1);--color-brand-hover: #22c55e;--color-ia-bg: #f3e8ff;--color-ia-text: #7e22ce;--color-human-bg: #ffedd5;--color-human-text: #c2410c;--color-banner-bg: #fef3c7;--color-banner-text: #b45309;--color-danger: #dc2626;--color-danger-bg: #fef2f2;--color-danger-border: #fecaca;--color-wa-bg: #dcfce7;--color-wa-text: #15803d;--color-tag-bg: #f0fdf4;--space-xs: 4px;--space-sm: 8px;--space-md: 12px;--space-lg: 16px;--space-xl: 20px;--space-2xl: 24px;--radius-sm: 4px;--radius-md: 6px;--radius-lg: 8px;--radius-xl: 12px;--radius-pill: 20px;--radius-full: 50%;--sidebar-width: 270px;--inbox-width: 360px;--client-panel-width: 300px}*{margin:0;padding:0;box-sizing:border-box}html,body{height:100%;overflow:hidden}body{font-family:var(--font-family);font-size:var(--font-size-base);color:var(--text-main);background:var(--bg-white);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}a{text-decoration:none;color:inherit}button{font-family:inherit}#app{display:flex;height:100vh;width:100vw;overflow:hidden}#page-content{flex:1;display:flex;flex-direction:row;overflow:hidden;animation:pageFadeIn .3s ease-out}@keyframes pageFadeIn{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.skeleton-box{background:linear-gradient(90deg,#f3f4f6 25%,#e5e7eb,#f3f4f6 75%);background-size:200% 100%;animation:shimmer 1.5s infinite linear;border-radius:4px}@keyframes shimmer{to{background-position:-200% 0}}.main-view{flex:1;display:flex;flex-direction:column;background-color:var(--bg-perla);min-width:0;height:100vh;overflow:hidden}.icon-btn{background:none;border:none;color:var(--text-secondary);cursor:pointer;display:flex;align-items:center;justify-content:center;transition:color .15s ease}.icon-btn:hover{color:var(--text-main)}.icon-btn svg{width:18px;height:18px;fill:currentColor}.btn-primary{display:inline-flex;align-items:center;gap:6px;padding:var(--space-sm) var(--space-lg);border-radius:var(--radius-lg);border:none;background-color:var(--color-brand);color:#fff;font-size:var(--font-size-base);font-weight:600;cursor:pointer;transition:opacity .2s;font-family:inherit}.btn-outline{display:inline-flex;align-items:center;gap:6px;padding:var(--space-sm) var(--space-md);border-radius:var(--radius-lg);border:1px solid var(--border-light);background-color:var(--bg-white);color:var(--text-secondary);font-size:var(--font-size-base);font-weight:500;cursor:pointer;transition:all .2s;font-family:inherit}.btn-outline:hover{border-color:var(--color-brand);color:var(--color-brand)}.chat-badge{padding:2px 6px;border-radius:var(--radius-sm);font-size:10px;font-weight:700;flex-shrink:0}.badge-ia{background-color:var(--color-ia-bg);color:var(--color-ia-text)}.badge-human{background-color:var(--color-human-bg);color:var(--color-human-text)}.chat-tag{display:inline-flex;align-items:center;gap:var(--space-xs);padding:2px var(--space-sm);border-radius:var(--radius-sm);font-size:var(--font-size-xs);font-weight:600;white-space:nowrap}.chat-tag svg{width:12px;height:12px}.bg-tag-light{background-color:var(--color-tag-bg);color:var(--color-brand);border:1px solid var(--color-brand-translucent)}.bg-wa{background-color:var(--color-wa-bg);color:var(--color-wa-text);border:1px solid rgba(21,128,61,.15)}kbd{font-family:inherit;background-color:var(--bg-hover);border:1px solid var(--border-light);border-radius:var(--radius-sm);padding:2px 6px;font-size:var(--font-size-xs);font-weight:600;color:var(--text-main);box-shadow:0 1px 1px #0000000d}.status-dot{width:8px;height:8px;border-radius:var(--radius-full);background-color:var(--color-brand);display:inline-block;animation:pulse-dot 2s infinite}@keyframes pulse-dot{0%,to{opacity:1}50%{opacity:.4}}.sidebar{width:var(--sidebar-width);flex-shrink:0;border-right:1px solid var(--border-light);display:flex;flex-direction:column;background-color:var(--bg-white);height:100vh;overflow:hidden}.sidebar-top{display:flex;flex-direction:column;padding:var(--space-xl) var(--space-lg);overflow-y:auto;flex:1}.brand-header{display:flex;align-items:center;gap:var(--space-md);margin-bottom:var(--space-xl)}.brand-logo{width:36px;height:36px;background-color:var(--color-brand);border-radius:var(--radius-lg);display:flex;align-items:center;justify-content:center;color:#fff;font-weight:700;font-size:var(--font-size-2xl)}.brand-name{font-weight:700;font-size:var(--font-size-xl);color:var(--text-main)}.brand-role{font-size:var(--font-size-sm);color:var(--text-muted)}.brand-info{display:flex;flex-direction:column}@media(max-width:1024px){#sidebar{position:fixed;left:-260px;top:0;bottom:0;z-index:9999;transition:left .3s ease}#sidebar.open{left:0}.mobile-menu-overlay{display:none;position:fixed;top:0;right:0;bottom:0;left:0;background:#00000080;z-index:9998;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px)}.mobile-menu-overlay.active{display:block}}.context-banner{background-color:var(--color-banner-bg);color:var(--color-banner-text);padding:var(--space-sm) var(--space-md);border-radius:var(--radius-md);display:flex;align-items:center;gap:var(--space-sm);font-weight:500;margin-bottom:var(--space-2xl)}.nav-group{margin-bottom:var(--space-2xl)}.nav-eyebrow{font-size:var(--font-size-xs);text-transform:uppercase;color:var(--text-muted);font-weight:600;letter-spacing:.5px;margin-bottom:var(--space-sm);padding-left:var(--space-md)}.nav-item{display:flex;align-items:center;gap:var(--space-md);padding:var(--space-sm) var(--space-md);border-radius:var(--radius-lg);color:var(--text-secondary);font-weight:500;cursor:pointer;transition:all .2s ease;margin-bottom:2px;border-left:3px solid transparent}.nav-item svg{width:18px;height:18px;fill:currentColor}.nav-item:hover{background-color:var(--bg-hover);color:var(--text-main)}.nav-item.active{background-color:var(--color-brand-translucent);border-left-color:var(--color-brand);color:var(--color-brand)}.sidebar-bottom{padding:var(--space-lg);border-top:1px solid var(--border-light);flex-shrink:0}.user-footer{display:flex;align-items:center;gap:var(--space-md);cursor:pointer;padding:var(--space-sm) var(--space-xs)}.user-avatar{width:36px;height:36px;border-radius:var(--radius-full);background-color:#1e3a8a;color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:var(--font-size-xl);flex-shrink:0}.user-info{flex:1;display:flex;flex-direction:column}.user-name{font-weight:600;color:var(--text-main);font-size:var(--font-size-base)}.user-email{font-size:var(--font-size-sm);color:var(--text-muted)}.logout-btn{color:var(--text-muted);cursor:pointer;transition:color .15s}.logout-btn:hover{color:var(--text-main)}.inbox{width:var(--inbox-width);flex-shrink:0;border-right:1px solid var(--border-light);display:flex;flex-direction:column;background-color:var(--bg-white);height:100vh;overflow:hidden}.inbox-header{padding:var(--space-xl) var(--space-xl) var(--space-md) var(--space-xl);flex-shrink:0}.inbox-title-row{display:flex;justify-content:space-between;align-items:center;margin-bottom:var(--space-lg)}.inbox-title{font-size:var(--font-size-2xl);font-weight:700}.inbox-actions{display:flex;align-items:center;gap:var(--space-md)}.chat-counter{background-color:var(--bg-hover);color:var(--text-main);border:1px solid var(--border-light);padding:2px 10px;border-radius:var(--radius-xl);font-size:var(--font-size-sm);font-weight:600}.search-container{position:relative}.search-input{width:100%;padding:10px 10px 10px 36px;border:1px solid var(--border-light);border-radius:var(--radius-pill);font-size:var(--font-size-base);outline:none;transition:border .2s 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ease}.chat-item:hover,.chat-item.active-chat{background-color:var(--bg-hover)}.chat-avatar{width:42px;height:42px;border-radius:var(--radius-full);background-color:var(--color-brand);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:18px;flex-shrink:0}.chat-content{flex:1;min-width:0}.chat-top-row{display:flex;justify-content:space-between;align-items:center;margin-bottom:var(--space-xs)}.chat-name{font-weight:600;color:var(--text-main);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chat-time{font-size:var(--font-size-xs);color:var(--text-muted);flex-shrink:0}.chat-bottom-row{display:flex;justify-content:space-between;align-items:center;gap:var(--space-sm)}.chat-snippet{font-size:var(--font-size-base);color:var(--text-secondary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.active-chat-view{flex:1;display:flex;flex-direction:row;height:100vh;overflow:hidden;min-width:0}.chat-main-area{flex:1;display:flex;flex-direction:column;min-width:0;height:100%}.chat-header{padding:var(--space-md) 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var(--border-light);display:flex;justify-content:space-between;align-items:center;background-color:var(--bg-white);flex-shrink:0}.chat-header-info{display:flex;align-items:center;gap:var(--space-md)}.chat-header-avatar{width:40px;height:40px;border-radius:var(--radius-full);background-color:var(--color-brand);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:600;font-size:var(--font-size-xl);flex-shrink:0}.chat-header-texts{display:flex;flex-direction:column}.chat-header-name-row{display:flex;align-items:center;gap:var(--space-sm)}.chat-header-name{font-weight:600;color:var(--text-main);font-size:var(--font-size-lg)}.chat-header-status-box{display:flex;align-items:center;gap:6px;margin-top:var(--space-xs);font-size:var(--font-size-sm);color:var(--color-brand)}.chat-header-status-text{font-weight:500;margin-right:var(--space-sm)}.chat-header-last-seen{color:var(--text-muted);font-size:var(--font-size-xs)}.chat-header-right{display:flex;align-items:center;gap:var(--space-sm)}.chat-header-divider{width:1px;height:32px;background:var(--border-light);margin:0 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msgPop{0%{opacity:0;transform:scale(.9) translateY(10px)}to{opacity:1;transform:scale(1) translateY(0)}}.received .msg-bubble{background-color:#fff;color:var(--text-main);border:1px solid var(--border-light);border-top-left-radius:2px}.sent .msg-bubble{background-color:var(--color-brand);color:#fff;border-top-right-radius:2px}.msg-time{font-size:var(--font-size-xs);margin-top:var(--space-xs);display:flex;align-items:center;justify-content:flex-end;gap:4px}.sent .msg-time{color:#ffffffb3}.received .msg-time{color:var(--text-muted)}.chat-footer{padding:var(--space-lg) var(--space-2xl);background-color:#fff;border-top:1px solid var(--border-light);display:flex;align-items:center;gap:var(--space-lg);flex-shrink:0}.chat-input-wrapper{flex:1;display:flex;align-items:center;background-color:var(--bg-hover);border:1px solid var(--border-light);border-radius:var(--radius-pill);padding:var(--space-sm) var(--space-lg)}.chat-input{flex:1;border:none;background:transparent;outline:none;padding:6px 0;font-size:var(--font-size-md);color:var(--text-main);font-family:inherit}.chat-send-btn{width:40px;height:40px;border-radius:var(--radius-full);background-color:var(--color-brand);color:#fff;border:none;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:opacity .2s;flex-shrink:0}.chat-send-btn:hover{opacity:.9}.empty-state{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center}.empty-icon-box{width:80px;height:80px;background-color:#fff;border-radius:var(--radius-pill);box-shadow:0 4px 14px #00000008;display:flex;align-items:center;justify-content:center;margin-bottom:var(--space-2xl);border:1px solid var(--border-light)}.empty-icon-box svg{width:32px;height:32px;color:var(--text-muted)}.empty-title{font-size:var(--font-size-2xl);font-weight:600;color:var(--text-main);margin-bottom:var(--space-sm)}.empty-subtitle{font-size:var(--font-size-md);color:var(--text-muted);margin-bottom:32px}.hotkeys{display:flex;gap:var(--space-lg);align-items:center}.hotkey-item{display:flex;align-items:center;gap:6px;color:var(--text-muted);font-size:var(--font-size-sm)}.wa-window-alert{padding:6px 12px;margin:12px 16px 4px;border-radius:8px;font-size:13px;font-weight:500;display:flex;align-items:center;gap:8px;transition:all .3s ease}.wa-window-alert.open{background:#e6f6ec;color:#217b51;border:1px solid #c9ebd8}.wa-window-alert.closed{background:#fee2e2;color:#991b1b;border:1px solid #fecaca}.wa-window-alert svg{flex-shrink:0}.typing-bubble{background-color:#fff!important;border:1px solid var(--border-light)!important;border-top-left-radius:2px!important;padding:12px 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.chat-name{font-weight:700}.chat-item.has-unread .chat-time{color:var(--color-brand);font-weight:600}.msg-animate-in{animation:msgSlideIn .35s cubic-bezier(.22,.61,.36,1)}@keyframes msgSlideIn{0%{opacity:0;transform:translateY(12px) scale(.97)}to{opacity:1;transform:translateY(0) scale(1)}}.client-panel{width:var(--client-panel-width);flex-shrink:0;border-left:1px solid var(--border-light);background-color:var(--bg-white);display:flex;flex-direction:column;height:100%;max-height:100vh;overflow:hidden}.client-panel-header{display:flex;justify-content:space-between;align-items:center;padding:var(--space-lg) var(--space-xl);border-bottom:1px solid var(--border-light);flex-shrink:0}.client-panel-title{font-size:var(--font-size-lg);font-weight:700;color:var(--text-main)}.client-panel-body{flex:1;overflow-y:auto;padding:var(--space-xl)}.cp-section{margin-bottom:var(--space-xl)}.cp-label{display:block;font-size:var(--font-size-sm);font-weight:600;color:var(--text-secondary);margin-bottom:6px}.cp-label-row{display:flex;justify-content:space-between;align-items:center}.cp-value{font-size:var(--font-size-base);font-weight:600;color:var(--text-main)}.cp-value-big{font-size:var(--font-size-2xl);font-weight:700;color:var(--color-brand)}.cp-select{width:100%;padding:var(--space-sm) var(--space-md);border:1px solid var(--border-light);border-radius:var(--radius-lg);font-size:var(--font-size-base);font-family:inherit;color:var(--text-main);background-color:var(--bg-white);cursor:pointer;outline:none;-webkit-appearance:none;-moz-appearance:none;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' 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input[type=radio]{accent-color:var(--color-brand);width:14px;height:14px}.cp-divider{height:1px;background-color:var(--border-light);margin:var(--space-lg) 0}.cp-data-row{display:flex;justify-content:space-between;align-items:center;padding:6px 0}.cp-data-label{font-size:var(--font-size-sm);color:var(--text-muted);font-weight:500}.cp-data-value{font-size:var(--font-size-base);color:var(--text-main);font-weight:500;text-align:right}.cp-tags-input{display:flex;align-items:center;gap:var(--space-sm);margin-top:var(--space-xs)}.cp-tag-pill{flex:1;padding:6px var(--space-md);border:1px dashed var(--border-light);border-radius:var(--radius-md);font-size:var(--font-size-sm);color:var(--text-muted)}.cp-tag-add{width:28px;height:28px;border-radius:var(--radius-md);border:1px solid var(--border-light);background:var(--bg-hover);color:var(--text-secondary);font-size:var(--font-size-xl);cursor:pointer;display:flex;align-items:center;justify-content:center;transition:all 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